Home Home Energy Assistance Program (HEAP)
Home Energy Assistance Program (HEAP) Print E-mail

HEAP is a federally funded program for income-eligible households. HEAP provides financial assistance to low-income households in meeting their energy needs. Eligibility for HEAP is based on household income and housing situation. The HEAP program is comprised of a Regular Benefit, Emergency Benefit and Furnace Repair/Replacement components. HEAP program guidelines, benefit levels and operational timeframes are established by New York State Office of Temporary and Disability Assistance.
http://www.otda.state.ny.us/main/heap/

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NYS HEAP Hotline: 800.342.3009       

 

 

Where To Apply?

Households receiving cash Public Assistance or Food Stamps have their eligibility determined by Chenango County Department of Social Services.

If you are age 60 and over, apply at Chenango County Area Agency on Aging ( AAoA) - 607.337.1770
http://www.co.chenango.ny.us/AAOA/aaoa.htm

If you are under age 60, apply at Opportunities For Chenango, Inc., 44 West Main Street, Norwich - 607-334-7114
http://www.quarantahousing.org/heap.php

You may complete and e-file an application online for REGULAR HEAP (not EMERGENCY) if you received a HEAP benefit in the previous HEAP season AND currently reside in the same county as previous HEAP season. Visit the following website for further information and instructions:
https://www.otda.state.ny.us/otdaheap/

Heating Emergency?

Emergency HEAP Benefits are available to households who are eligible for HEAP and have an energy-related emergency such as:
o    A power or natural gas shut-off
o    Scheduled to be shut-off
o   Less than 1/4 tank of oil, kerosene or propane. Less than a 10 day supply for wood and coal.
o    Applicant owned heating system is not working

Emergency benefits are in addition to regular HEAP.

Eligible housholds must have the heating and/or electric bill in the applicant's name.

Resources that are exempt for regular HEAP are considered in the determination or eligibility for emergency HEAP.

Who Do You Contact?

Apply for Emergency HEAP Assistance at Chenango County Department of Social Services.

If Social Services is closed and you have an urgent energy emergency, please call the Chenango County Sheriff's Department at 607.334.2000, and request to have the on-call caseworker contact you.

Additional Resources:
NYS HEAP Program Information
http://www.otda.state.ny.us/main/heap/

HEAP Application (Printable and Online Filing information)
http://www.otda.state.ny.us/main/heap/application.asp

Heating Emergency Contacts After Hours
http://www.otda.state.ny.us/main/heap/HEAP-contacts.pdf

Federal Website Information for Low Income HEAP
http://www.acf.hhs.gov/programs/ocs/liheap/index.html
 
 
COB-Annex
Chenango County

Department of Social Services
County Office Building
5 Court Street
Norwich, NY 13815

Hours: 8:30AM - 5:00PM (Monday - Friday)
Phone: 607.337.1500
Toll Free: 877.337.1501
Fax: 607.334.8768

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