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Adult Protective Services Print E-mail

Adult Protective Services responds to referrals on individuals who meet the criteria of being 18 years of age or older AND of having a physical or mental impairment AND of having no one willing or able to assist them. The vulnerable adult is at risk of harm and/or has an unmet essential need. Examples include such things as abuse, which may be physical, emotional, financial or sexual in nature or neglect, which may be perpetrated by a caretaker or the adult. In response to the referral a home visit is made and an assessment completed. The individual may be referred to community resources to assist needs being met. The goal is to maximize safety using the least restrictive interventions. If the issues are not resolved within 60 days, a case is opened and case management services continue.

Services may include the investigation and assessment of the individual's needs, casework counseling arranging alternative living conditions, Preventive Services, Social Services, Medical Services, providing homemaker services, guardianship services, representative payee or protective payee, providing advocacy, and assistance in arranging for legal services.

Cases are generally referred to the Department of Social Services by:

  • Office for the Aging
  • Social Security
  • Public Health
  • Health Providers
  • Friends and Neighbors
  • Relatives
  • Community at Large

Chenango County Social Services contact: 607.337.1590.

For more information on Adult Protective:

Chenango County

Department of Social Services
County Office Building
5 Court Street
Norwich, NY 13815

Hours: 8:30AM - 5:00PM (Monday - Friday)
Phone: 607.337.1500
Toll Free: 877.337.1501
Fax: 607.337.1525