Home Programs and Services
Programs and Services
  • Children and Family Services Division
    Provides services to help find appropriate adoptive homes for children who are legally freed for adoption and are in the guardianship of the Commissioner of Social Services. 

    Adult/Long Term Care Services
    Responsible for Adult Protective and Preventive Services and determining eligibility for Long Term Care Services administered through Social Services, including, Personal Care Program and Medicaid coverage for Nursing Home Placement.

    Adult Protective
    Investigates allegations of abuse, neglect and/or exploitation of adults.  Provides Preventive Services for Adults, along with a program of financial management for recipients of SSI (Supplemental Security Income) who are in need of this service.

    Child Care Assistance (Day Care)
    Provides financial assistance to eligible clients in obtaining child care services for children between the ages of 6 weeks and 13 years in a licensed day care center, school aged child care programs, group family day care homes, registered family day care homes and informal child care programs. 

    Child Preventive Services
    Provides services to families to prevent the need for foster care placement and to help assure the safety of children in the family.

    Child Protective
    Investigates all child protective reports received by the State Central Child Abuse and Maltreatment Registry in Albany that have been deemed to have at least one person residing in Chenango County.

    Foster Care Services
    Responsible for placement and oversight of children placed in Foster Care who are under the custody of the Commissioner of Social Services (either through voluntary surrender or court order). 

    PINS, Juvenile Services
    Provides services to prevent placement of youth (under age 16) who have shown patterns of unmanageable behavior through truancy, runaway or criminal activity.
  • Income Maintenance Division

    Child Support Enforcement Unit
    Provides services for the establishment, enforcement and collection of financial support and medical insurance coverage for the support of children by their parents.  Services may include: location of absent parents, paternity establishment, court ordered support establishment, and collection and enforcement activities.


    Home Energy Assistance Program (HEAP)
    HEAP is a federally funded program for income-eligible households.  HEAP provides financial assistance for heating costs and heating equipment repair or replacement.  The local Department of Social Services has primary responsibility for administration over the HEAP program each year.


    Health Insurance program that helps many people who can't afford medical care pay for some or all of their medical bills.  Medicaid is funded by Federal, State and Local dollars and is administered on the state level by the NYS Department of Health.


    Supplemental Nutrition Assistance Program (SNAP)
    SNAP (a/k/a: Food Stamps) is a Federal nutrition assistance program designed to supplement a household's food budget. The amount of SNAP benefits received is based upon factors such as household size, income, assets, shelter costs, etc. Eligible households access benefits through an electronic benefit transfer system ( EBT) by using a benefit card and PIN at participating food retailers.


    Temporary Assistance
    Provides temporary financial assistance to eligible families and individuals.  Administered on the state level by the NYS Office of Temporary and Disability Assistance.

  • Employment Services Unit
    Provides services to assist individuals in transitioning from dependence on Temporary Assistance to financial self-sufficiency through full time employment. [ more ... ]
  • Investigations Unit
    Responsible for investigating reports of fraud activity.  Referrals are received from DSS Staff, law enforcement agencies and concerned citizens.  Fraud activity is also identified utilizing State computer matches conducted in cooperation with  Federal, State or Local agencies such as, Social Security Administration, Internal Revenue Service, Financial Institutions, Department of Correctional Services, Motor Vehicles, NYS Taxation and Finance, etc. [ more ... ]
  • Preston Manor Home For Adults
    New York State licensed home for adults operated and owned by Chenango County Department of Social Services. [ more ... ]

Chenango County

Department of Social Services
County Office Building
5 Court Street
Norwich, NY 13815

Office Hours: 8:30AM - 5:00PM (Monday thru Friday)
Phone: 607.337.1500
Toll Free: 877.337.1501
Fax: 607.337.1525